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Symptoms:
During the ApplyTM stage, some files are failing to recovery because of a database PRIMARY KEY error.
Explanation:
This happened as part of a "race condition" which caused the file to have two simultaneous workflows in the database.
Resolution:
When a file has multiple workflows in the database, the stored procedure has been amended to use only the live workflow.
SDL-hosted customers should contact SDL Support to arrange for this hotfix to be deployed.
Customers who host SDL TMS themselves should download the installer for SDLTMS12.1 Hotfix for CRQ-9830.exe from the following FTP site: ftp://ftp-emea.sdlproducts.com/SDL TMS/12.1/Hotfix/