Are there any people from RWS who read these messages?

Hi Kendall, yes multiple RWS teams review these posts as they come in, and also the Ideas section too. I see comments from Nigel, Dave, Paul, Raf from RWS in the last few days. Was there a particular post you wanted to highlight to get a response? Let us know and we'll take another look. Thanks.    

Uggh, sorry. Thanks!

Adding to Nigel's useful response, also remember that the RWS Community forums are not a replacement for the technical support teams that maintenance customers pay for. If you need technical support, your first act should be open a support ticket. I have found these forums useful in determining if a support ticket is needed. Absent a quick and easy resolution from the Community, that's the appropriate route.