Hi Loreta Hoffmann 

Yes, both 2022 and 2024 can be used side by side, but please note once you process your upgrade, your license rights extend only upon Trados 2024, so we cannot guarantee the functioning of Trados 2022 long term. Please see the procedure on how to run 2022 and 2024 side by side:  05.2 Installing and activating Trados 2024 and Trados 2022 side by side (upgrades only) 

So, if I understand correctly, you are using Trados 2024 in trial mode. For the error, please reset Trados Studio 2024 by renaming the 18 and Studio18 folders from C:\Users\username\AppData\Roaming\Trados\Trados Studio.

Kind regards,

Dear Elisa,

thanks for your answer.

Could you please explain "please reset Trados Studio 2024 by renaming the 18 and Studio18 folders from C:\Users\username\AppData\Roaming\Trados\Trados Studio". I found those forlders. Ho should I rename them? Is it enough to rename as eg x18 and xStudio18?

Dear Loreta Hoffmann 

You can rename them any way you want, it doesn't matter.

Kind regards,

Dear Elisa,

thank you very much, it helped.

best regards,

Loreta

I had one more query: when I open the file manager, I dont see Studio packages or TMs, o MT databases with their specifical icons. I see them as unrecognized item (the last here is a studio package). I can open them but where are the icons gone?

Hi Loreta Hoffmann 

Could you please share a larger screenshot so I can see what you mean? TMs should be included in your projects. If you want to open a specific TM, you can do so from Translation memories view, Open Translation Memory.

Kind regards,

actually, I cannot open packages from file manager. I can open them only from Welcome window>Open Project package. This is an example from package I opened this way:

Package Folder:

TM:

File to translate, SDLXLIFF:

Loreta Hoffmann 

Loreta Hoffmann said:

I can open them but where are the icons gone?

This is most likely a file association problem.  First thing to try would be a repair of Trados Studio via your control panel in windows.  That normally resolves file association problem.  If it doesn't, you can do this manually and this article might help: https://www.elevenforum.com/t/reset-and-restore-default-apps-for-file-types-in-windows-11.2139/

You can also try this script if you are familiar with AutoHotKey - https://github.com/paulfilkin/AHK-scripts/tree/main/fileAssociations

Dear Paul,

thank you, the repairing of the Studio and MultiTerm helped to create the assotiations.

I have one more problem :) I See that this was discussed a month ago, but without any answer. It is about File>Options>Editor and changing apperance of Translation results window. I managed to change the values 10 above and 8 below (font size), but I cannot change the formatting of difefences. I can click Change and make changes in appearing Font formatting window, but nothing happens when I close this window and touch OK.

 Loreta Hoffmann 

I recorded a short video to confirm it works for me in the current production release... doesn't help you I know, but does confirm this isn't a general problem affecting everyone:

I'm using 2024 version 18.0.2.3255.

Perhaps try a proper reset to make sure you have everything set up as expected.  

Clean install... try the following.

First uninstall Studio.

Now manually delete these folders if they are still there (back up your TMs, Termbases, AutoSuggest Dictionaries and Projects first in case you make a mistake):

c:\ProgramData\Package Cache\Trados\TradosStudio2024\
c:\Program Files (x86)\Trados\Trados Studio\Studio18\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\18\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\Studio18\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\18\
c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio18\
c:\Users\%username%\Documents\Studio 2024\Project Templates\
c:\Users\%username%\Documents\Studio 2024\Projects\projects.xml

I think that's about it for a clean install. Then reinstall.

 Loreta Hoffmann 

I recorded a short video to confirm it works for me in the current production release... doesn't help you I know, but does confirm this isn't a general problem affecting everyone:

I'm using 2024 version 18.0.2.3255.

Perhaps try a proper reset to make sure you have everything set up as expected.  

Clean install... try the following.

First uninstall Studio.

Now manually delete these folders if they are still there (back up your TMs, Termbases, AutoSuggest Dictionaries and Projects first in case you make a mistake):

c:\ProgramData\Package Cache\Trados\TradosStudio2024\
c:\Program Files (x86)\Trados\Trados Studio\Studio18\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\18\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\Studio18\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\18\
c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio18\
c:\Users\%username%\Documents\Studio 2024\Project Templates\
c:\Users\%username%\Documents\Studio 2024\Projects\projects.xml

I think that's about it for a clean install. Then reinstall.

Dear Paul,

thanks for your video - yes, I made it this way and it didn't worked. I'll try to make the full re- and deinstallation when I have a quieter day.

Do you think, that the problems I had could be related to the fact, that I installed my own user profile I exported from 2022? Maybe, I have to use the default user profile proposed by installing tool?

Dear Paul,

I deinstalled the Studio 2024, deleted files you indicated and reinstalled it again. With a default user profile. It didn't helped, I still cannot customize the colors in Translation Results Window. But I can change them Review (Options>Editor>Review)...

By the way, it seems that it wasn't the clean install, because I wasn't prompted to set up the Studio.

Moreover, I cannot open the package by clicking it. After clicking the package in File manager, Studio opens, but nothing happens - the package is not installed. I can open and install package only over Welcome window>Open Project package.

I use the same version of Studio 2024, as you indicated.

My Trados 2022 functions without these problems. But I noted that after installation of Studio 2024, the flag banner for Lithuanian is vanished there are only a gray rectangle. In the v2022 as well, but it was correct, before I activated v2024. I don't know, if it can show some dissotiation or problem with locale. The assotiation of the Studio files seems to work.

Paul 

Loreta Hoffmann 

Loreta Hoffmann said:

By the way, it seems that it wasn't the clean install, because I wasn't prompted to set up the Studio.

Perhaps you did not follow the instructions as I set out.  There were two parts to that:

1. Uninstall Studio
2. Delete the leftover files/folders

If you did that you have to get the setup part when you reinstall.

Presumably you can still work if you use Trados Studio to open files, TMs, and Packages; and don't double click to open in File Explorer.  Your problem is only linked to files not associating with Trados Studio?

I did it exactly after your plan. Studio files are assotiated now with Studio, but I still cannot open the packages from file manager. After clicking, Studio 2024 opens but nothing happens.