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オンラインでは無効化に失敗。オフラインでは無効化証明書を作成したはずが、それがどこにあるかわかりません。
池田 晴彦 We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0031294.
Ana Sabo | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
サポートご担当者様とのやりとりのおかげで１台のＰＣの2021を非有効化できました。結構変則的な個別対応の処理が必要となり、ここでは詳細を割愛します。
Hi池田 晴彦
Thank you for your feedback.
Kind regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi池田 晴彦
Thank you for your feedback.
Kind regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
補足です。本件は「非有効化（無効化）」についての問い合わせでした。一方、タイトルや本文は「有効化」になっています。可能なら「有効化」を「非有効化（無効化）」に修正していただけると類似の状況の方の参考になろうと思います。
