Trados Studio 2015 without Autosuggest after having purchased an upgrade

I had purchased Studio 2014 and a colleague suggested that I updated the version to 2015 to be able to use AUTOSUGGEST since I complained that Studio did not have any autosuggest option.
I bought Studio 2015 online, paid $275 and the Autosuggest option is not available. I bought my previous versions at good price since I am on a developing country (Argentina), but I need Autosuggest and I don't have it.
Can you please let me know how to have access to it? Moreover, with Studio 2014 I had TWO licences (I use my desktop and my laptop) and I thought that if I upgraded my version, I would still have two licences. However, I now have one and I can not afford buying another one to be able to use my laptop and desktop. Why has this happened?

Can you please help me!
thanks!

Parents
  • Unknown said:


    I bought Studio 2015 online, paid $275 and the Autosuggest option is not available.

    Paola

    Paola

    Did you also buy the "AutoSuggest Creator add-on"? The standard Studio Freelance version does not include the capability to create AutoSuggest dictionaries unless you also purchase this add-on. If you did, you should see a separate activation code in your customer account, which you can use to activate the add-on.

    On the other hand, I would not worry because the 2015 version has an improved AutoSuggest feature (AutoSuggest 2.0), which basically makes the creation of a seperate AutoSuggest dictionary redundant because it now makes sub-segment suggestions directly from your TM.

    About the second activation: when you purchased the upgrade, did you upgrade again to the Plus version (the one with two activations)? If you did and you do not see two activations in your customer account, submit a support ticket by going to support.xl8.one.

    Walter

Reply
  • Unknown said:


    I bought Studio 2015 online, paid $275 and the Autosuggest option is not available.

    Paola

    Paola

    Did you also buy the "AutoSuggest Creator add-on"? The standard Studio Freelance version does not include the capability to create AutoSuggest dictionaries unless you also purchase this add-on. If you did, you should see a separate activation code in your customer account, which you can use to activate the add-on.

    On the other hand, I would not worry because the 2015 version has an improved AutoSuggest feature (AutoSuggest 2.0), which basically makes the creation of a seperate AutoSuggest dictionary redundant because it now makes sub-segment suggestions directly from your TM.

    About the second activation: when you purchased the upgrade, did you upgrade again to the Plus version (the one with two activations)? If you did and you do not see two activations in your customer account, submit a support ticket by going to support.xl8.one.

    Walter

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