• Error message: "Higher version" of Multiterm already installed

    Hi, I have unistalled Multiterm 17.2.3. because the terminology verification didn't work in Trados Studio 17.2.9 (see https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio/51825/term-recognition-does-not-work-in-certain-termbases…

  • "root element missing" when trying to open MultiTerm 2022 SR2

    Hello! I have tried to install MultiTerm 2022 SR2 (I have tried uninstalling and intalling it again multiple times already), however every time I try to open it I get the message "root element missing" and can't use the program. How can I get this solved…

  • I have a trouble in re-installing Trados 2015 and MultiTermbase onto my brand-new PC with Windows 11

    Dear community members, Since my PC got broken, I bought a new one with Windows 11. I tried to re-install Trados Studio 2015 and Multi Termbase by following the instructions of RWS help page. However, installation is interrupted by an error message…

  • Can't open Multiterm Desktop 2022

    Hi, I can't open Multiterm Desktop 2022. I have tried several times but every time when I double-clicked the app, nothing happened. I have tried the possible resolutions provided online, which is going to the control panel-uninstalled programs-repair…

  • SDL Studio crashes repeatedly and MultiTerm stops responding for no reason

    Studio 2021 has been crashing repeatedly over the past month or so. In addition, I am finding MultiTerm appears to lose a connection to the Termbase I am using without any rhyme or reason: sometimes it works fine, other times the respective term does…

  • MultiTerm2019起動後、「用語ベースを開く」ことができません

    MultiTerm2019起動後、「用語ベースを開く」をクリックすると、 「SDL MultiTerm Server不明への接続を確立できませんでした。」というメッセージが表示されて、 用語ベースを開くことが出来ません。

  • Installation problem SDL studio 2021

    While trying to install Trados Studio 2021 I got an error: An error ocurred and the program was aborted. you can try running the program again but if the same problem repeats, please generate a debug log (usually found in C:\ProgramData\SDL\Chainer\Logs…

  • Can't install Multiterm what can I do ?

    Hi everyone! So I have SDL Trados on my computer. I had Multiterm but I had to uninstall it. Now I can't install it back on my computer. The error message is : Setup did not complete. The error is : Setup has detected a higher version of this product…

  • Missing "Browse" Button in SDL MultiTerm 2019

    Dear Sir or Madam, I would like to import an Excel glossary into MultiTerm. The conversion is not the problem, the import is because I am missing the "browse" button to select the converted excel sheet for import which should be on the right side of…

  • Can't write the Polish letter "ę" directly in MultiTerm 2021 after pressing "e" + "alt gr"

    Good afternoon, After the latest update of MultiTerm 2021, I can't write the Polish letter "ę" in MultiTerm after pressing "e" + "alt gr", when adding a new term directly in MultiTerm. Surprisingly, when I press "e" + "alt gr" in the Trados editor…

  • Error message when opening Multiterm 2021 after installing SR1 last update

    Hello there, After clicking 3 times in the box, Multiterm opens but I can't do anything. All Multiterms functions in Studio 2021 SR1 (updated the same day) are also not working, either in new or old projects. Renaming of folder does not help Any…

  • MultiTerm cannot open TB

    Hello, I have a problem with MulitTerm, I cannot open any TB and I don't know why. There is no problem with the TBs as they work perfectly well in Trados Studio. But when I open them in MultiTerm (I tried it in different ways), the following problems…

  • Do I need to deactivate the 2019 license before installing 2021 as upgrade?

    Recently I purchased Upgrade to 2021 via Proz TGB. Before installing these 2021 Studio and MultiTerm, I have a question. Do I need to deactivate 2019 license first before installing 2021? Or is it okay if I install the Studio/MultiTerm 2021 while…

  • Cannot convert from xlsx to xml (Studio 2021)

    I have a normal Excel file (xlsx) and want to convert it to xml to add this to an existing sdltb later on. Unfortunately, there are no available fields on the column headers which ought to be there. What could be wrong and how to fix this. By the way…

  • Where can I download the Multiterm Extract feature?

    MultiTerm Extract is being advertised all over the SDL website but is not included in the Multiterm package. According to a another post here, it is a standalone product, but I cannot find the option to purchase or download anywhere? Also, has it always…

  • MultiTerm 20xx does not start on Windows terminal server (error in hrresult)

    Hi community Up to now I have never managed to install MultiTerm Desktop on a Windows Terminal Server (2008R2) in a way that it can be started and used by the domain users. Sometimes it works, e.g. after restart of the server. But the next, different…