GroupShare 2017 Slow TM Import

We are having trouble with the importing of the TMs into GS2017. 

The import is completed within seconds, however it takes up to 5 minutes for the TUs to show up in the server. The same is true about the Studio, when opening the recently imported TMs - the TUs are not showed at first. They appear in the Translation Memories view in ~5minutes. 

We are running a completely fresh testing installation of GS2017 with just 2 TMs in the server and only the testing user is sending queries to the SQL server via Studio. 

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  • Hi Arturas,

    The TUs are actually there it's just the TU count cache which takes a while to update
    We introduced a "TU Count cache" which updates every 10 minutes by default. This is to prevent any performance issues by constantly calculating TU values.

    You can in theory reduce this value to refresh more often, but I wouldn't recommend it unless absolutely necessary.
    The setting is in: C:\Program Files\SDL\SDL Server\TMService\Sdl.TMService.Host.exe.config
    <add key="TuCountCacheExpiration" value="0.0:10:0.0" />
    The format is d.h:m:s.f (d – days, h – hours, m – minutes, s – seconds, f – tenths of a second)

    Then restart SDL TM Service Host service for the change to apply

    Thanks,
    Luis

    Best regards,
    Luis Lopes | Principal Product Manager | RWS | (twitter) @Luis___Lopes |

Reply
  • Hi Arturas,

    The TUs are actually there it's just the TU count cache which takes a while to update
    We introduced a "TU Count cache" which updates every 10 minutes by default. This is to prevent any performance issues by constantly calculating TU values.

    You can in theory reduce this value to refresh more often, but I wouldn't recommend it unless absolutely necessary.
    The setting is in: C:\Program Files\SDL\SDL Server\TMService\Sdl.TMService.Host.exe.config
    <add key="TuCountCacheExpiration" value="0.0:10:0.0" />
    The format is d.h:m:s.f (d – days, h – hours, m – minutes, s – seconds, f – tenths of a second)

    Then restart SDL TM Service Host service for the change to apply

    Thanks,
    Luis

    Best regards,
    Luis Lopes | Principal Product Manager | RWS | (twitter) @Luis___Lopes |

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