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  • Export TM

    Hey We've replaced our very old GS 2017 ( GS: 14.2.32756.8 - SR1 CU8) by a new GS2020. Almost all data was exported and imported and everything worked fine - except one language pair in one TM. I cannot export it. I get the following error: Error…
  • How to change the approaching licensed number of TU warning

    Hello, We recently uploaded a larger TM to our GroupShare server and are now seeing this warning. This is very annoying for the internal team but even more wired for our external linguists who connect to our server and work on our projects. Here are my…
  • Cannot log-in to GroupShare in virtual machine

    I am trying to connect to the translation memory via a GroupShare server. I can connect to the server fine but I cannot log-in although the login credentials are correct and I have already changed the credentials. I am using Linux Ubuntu 22.04. I have…
  • Can't connect TM with certian TM on Groupshare 2020

    Hello, We are here kind of desperate. We have a problem with: Groupshare (UI: 15.1.3 GS: 15.1.3.3940 - GS 2020 SR1 CU03)TM showing TMs in project. The same symptoms are on: Trados Studio 2022 SR2 - 17.2.9.18688 Trados Studio 2022 SR1 - 17.1…
  • Server-based translation memories not visible in Studio

    Hello, we are using server-based TMs, and since today one of our colleagues can't see any TMs any more on the server. The server is available, she can access the TDB that is stored on the same server, but can't see any TMs she could choose from. This…
  • Locked content in Memory Translation

    Dear Community, I was wondering if it was important to always keep whatever locked content is in the source in the target as well? Does it mess with the translation memory and context match if for example locked content is not kept in the target?…
  • Illustrated termbase on Groupshare

    Dear Community, I was wondering if it were possible to open a termbase with images (created on Multiterm) on Trados Groupshare 2022? Thank you for your help, Sanaâ
  • How to choose the TM to be updated in GroupShare templates?

    Hello everyone! We're using GroupShare 2020 in our agency, with Studio 2021 Professional on desktop, and have some TMs on our GroupShare server which we use in Project Templates. Sometimes, there's more than 1 TM that is included in a template, but…
  • GroupShare malfunction

    Hi, Working for RWS (SDL office), sometimes, my Studio is unable to connect to GS, not allowing me to access the project TMs. This has become a serious problem, as most projects for my field, Life Sciences. require the use of GS. I run Studio…
  • Cannot open/create TM in one organization(Groupshare)

    I suddenly cannot open/create TM in one of my organization/container. below is my Groupshare org: Organizaiton: Vendor A sub organization: SUB-1 (Container sub-1) sub organization: SUB-2 (container sub-2) the user I used has administrator permission…
  • Problems to access to translation memories on Groupshare Projects

    Hello everyone! Hope you all are safe I am a Freelance translator working with SDL Trados Studio 2019 for an agency which uses Groupshare. Before starting to work on Groupshare projects, I did the login to their server correctly. The server status is…
  • Editing/Update server-based translation memory

    A couple of translators in my department are looking to edit their translation memory. This server-based TM was created in 2016 and there are a number of old and outdated terms. There are over 2000 pages in their TM. I am looking for advice on a good…
  • Task Error - Unable to export a TM of 2.264.000 TU from GroupShare

    Hi everyone, Lately, we have been experiencing some issues with one of our translation memories. We have tried to export it from our GroupShare 2017, however, at some point we get a message saying that the task failed. We only have issues with this particular…
  • Different order of TUs in a server based TM (GS 2017 or 2020) after importing a TMX

    Hi everyone, we have recently upgraded from Groupshare 2017 (SR1 CU9) to GS 2019 (and moved to a different server at the same time) and have discovered that when importing a TMX into a new server based TM, the order of the Translation Units does not…
  • Cannot create translation memory in GS

    When trying to create a TM, the last step of wizard displays an error: "Translation Memory was not saved. A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible…
  • PROBLEM : How to get the analysis statistics from a project created in the webUI? (UPDATE : faulty setting?)

    Hello! We've been having a problem since we started creating projects from the webUI and it's becoming quite annoying. When we create a project with a template uploaded in the server, it pretranslates and publishes successfully. However, when we open…
  • Import into GroupShare TMs / Upgrade TMs to GroupShare

    We have a very urgent problem with importing into GroupShare TMs resp. with upgrading TMs to GroupShare. Only after a latency of 1 or 2 minutes the TM content is displayed in GroupShare TMs. What's taking so long? Do we have a database problem? …
  • GroupShare 2017 Slow TM Import

    We are having trouble with the importing of the TMs into GS2017. The import is completed within seconds, however it takes up to 5 minutes for the TUs to show up in the server. The same is true about the Studio, when opening the recently imported TMs…
  • Groupshare project (Studio 2017) - TM not working properly

    Dear Community, I recently started to use groupshare and upgraded to Studio 2017. I am now working on a larger project and after a full day of work I started having issues with the TM. When modifying and confirming a previously translated segment…
  • Sorting TMs in GroupShare

    Dear fellow GroupShare users, I have question regarding the information about the Translation Memories. Is it possible to somehow sort the TMs in GroupShare to view their creation date?
  • Moving TMs between containers on the server

    Dear fellow GroupShare users, I ask you to share your thoughts on the possibility of TM movement between containers on the server. Is it possible and if yes, then what problems it might cause?
  • Merging of the server based TMs.

    I ask you fellow Groupshare users to help me with the merging of the server based TMs. There is a function in Studio 2015 called " Upgrade translation memories ", which allows users to merge several local TMs and then publish them on the GS (Groupshare…
  • Project TM disabled in Groupshare

    Hello, I'm trying to access the TM of a project shared with me via Groupshare, but no matter the project, the TM will appear disabled and grayed out in the TM window, forcing the project manager to send me a local zipped copy. I have Studio 2014 and Windows…
  • Adding a customer server memory to an existing project

    Hi, We have a number of existing Groupshare projects that are currently being translated. Our customer has asked us now to include their own (Groupshare) server memory in these projects and has given us the access details (user/password) to do so. When…
  • Unable to attach GroupShare TM in Studio 2011

    I'm one of a number of freelancers working on a post-editing project for SDL. SDL have set up a GroupShare TM to enhance consistency, but I cannot see the TM in the list of server TMs in project settings - instead of a list of customer names in the box…
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