PROBLEM : How to get the analysis statistics from a project created in the webUI? (UPDATE : faulty setting?)

Question

Hello! We've been having a problem since we started creating projects from the webUI and it's becoming quite annoying. 
 When we create a project with a template uploaded in the server, it pretranslates and publishes successfully. However, when we open studio, the word count is at 0 and there is no analysis. 
 The template is the same we use when we create project from studio 2019 sr2. It has the same automated tasks in the same order and it works. 
 Here is what's weird : when we create a project from the webui using the same template BUT with no TMs, the statistics are accurate (repetitions), filled and the word count is there : 
 
 As soon as we put one server based tm, with the same settings : 
 
 Yet, in the file :

We thought that perhaps we have to use the task Groupshare Analyze and Translate but when we do put it in automated tasks we get this: 
 
 We also do not know how to activate it since the option is greyed out : 
 
 I don't know if the 2 are related but if we could get the statistics working it would be nice. 
 UPDATE : It turns out that as soon as we check the following setting in Analyze Files, the statistics will be at 0 : 
 
 This doesn't really solve my problem since we need the internal fuzzy match and an analysis without it will have different results. 
 
 We are using Studio 2019 sr2 + Groupshare 2017 CU10

Adrian Boloveschi · Accepted Answer

Hi Vincent, 
 If you create a project in the GS Web UI you will not see the Analysis in Studio. And the other way around. Please check for the projects you created from the Web UI, after you click on the project name and on the right side, you have 3 buttons, the one on the right switched to the Analysis. Do you see anything there for projects created from the Web UI? If you do, then this is working as intended and it is a limitation that we have an enhancement reported to Development for.

I will add another comment about the second question on that Beta Batch Task. Be right back ...

Adrian Boloveschi · Answer

The (Beta) Prepare with GroupShare - task should be available if you are on the latest Studio 2019 SR2 with GS 2017SR1CU10. Just from your description and information I can not tell what the problem is. You should try to isolate it. Create a new template based on the Default one, just with one TM. Then add another TM. Do you connect to multiple GS servers? Maybe a 2015 one also? If you check the connection to GroupShare under File -> Setup -> Servers - does it show green at the time when you see that Beta batch task greyed out? 
 Let us know how things go.

Trados GroupShare > 1. General

PROBLEM : How to get the analysis statistics from a project created in the webUI? (UPDATE : faulty setting?)

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