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Unexpected Error Occurred During Default Container Registration At the End Of the Installation

kesava reddy

Hey, I have tried to install Groupshare version 2020 SR1 with web server address servernamehere/.../ but I received following error in installation log at the end of installation and everything was pretty much fine until then.

2020-09-07 01:19:52.645#Sdl.Distribution.ServerInstall.Config.PostInstallation#CreateInternalTmServiceRestClient - https:/full_server_namet/sdlservertest:41235/
2020-09-07 01:19:52.650#Sdl.Server.Configuration.InternalTmServiceClient#InternalTmServiceClient - full_server_name/.../
2020-09-07 01:19:52.655#Sdl.Server.Configuration.InternalTmServiceClient#LogIn
2020-09-07 01:19:52.658#Sdl.Server.Configuration.InternalTmServiceClient#LogIn:Posting to full_server_name:41234/ with auth Basic R3JvdXBTaGFyZTpHcjB1cFNoYXJl

.....

2020-07-24 14:16:09.212#Sdl.Distribution.ServerInstall.Wizard.PostInstallStep#An error occurred during default container registration

I literally don't have proper knowledge how to fix it since there are a bunch of other errors also occurred.  So, Is there any problem with HTTPS protokol in myloweslife SR1 Groupshare installation? Any kind of help would be appreciated for sure, try to give me some idea at least why i have seen that error and what might caused it to occur.

Thank you so much in advance.
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    Hello ,

    Could you please let me know if this is a fresh installation or an upgrade?

    If it was an upgrade, could you please let me know what was the previous GroupShare version?

    Do you have any other errors in the Installation.log that can be found at C:\ProgramData\SDL\Install? The install log will have the Product Version, date and time in the file name. It looks like this: SDL GroupShare 2020 -15.1.0.3172- 2020-7-7 17-9-39.log 

    If you do not have other errors in the log, and you have a Support and Maintenance agreement, please raise this as a ticket to the Support Team if the self-install was approved by your Sales representative at SDL and you managed to document the installation into an Installation Protocol.

    Thank you,
    Radu
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  • 0

    Hello ,

    Could you please let me know if this is a fresh installation or an upgrade?

    If it was an upgrade, could you please let me know what was the previous GroupShare version?

    Do you have any other errors in the Installation.log that can be found at C:\ProgramData\SDL\Install? The install log will have the Product Version, date and time in the file name. It looks like this: SDL GroupShare 2020 -15.1.0.3172- 2020-7-7 17-9-39.log 

    If you do not have other errors in the log, and you have a Support and Maintenance agreement, please raise this as a ticket to the Support Team if the self-install was approved by your Sales representative at SDL and you managed to document the installation into an Installation Protocol.

    Thank you,
    Radu
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