Hi, since GroupShare 2020 SR1 I am getting (again) this message everytime I save a file (and Studio automatically uploads the file to the server).
It happens, I think, if I merge segments.
I thought this problem was fixed a long time ago, but apparently it "came back".
Has somebody else experienced this problem (again)?
Thanks and regards,
Angelo
I experience this problem sometimes, but it is not as bad as it used to be.
SDL says they have fixed this problem in Trados Studio 2017 CU5 and above, but I believe I have seen this error with Studio 2019 also.
Hi Jesse Good
This problem came back, maybe with GS 2020 SR1, I don't know. And it is bad. I think it interferes with sync between Studio and GS. I experienced a couple of time that my last version of the file was not the last version on the server. Last week I have lost a lot of time because one of our reviewers did not realized she was working with a file that was not the most recent version of my file. And this is happening a lot of times.
Regards,
Angelo
Hi Angelo,
This scenario requires in-depth investigation in both Studio and GroupShare.
For a proper validation can you please raise this for SDL Support, directly in Gateway ?
With their help, I am sure you will manage to understand what the problem is.
Best regards,
Radu
Hi Radu
I will do that, I wrote in the community because this is a well known behavior that was addressed and solved some time ago with one of the CUs of GS 2017, I think, I do not remember correctly. Maybe GS 2017 SR1. I just wanted to know if there were others who experience the same problem.
There are a couple of "bugs" that have returned with Studio 2021 and I will post them in separate posts. Example: with the first Studio edition after Complete sign-off Studio would prompt a message saying that there are blocked segments and ask if you want to sign-off these segments, too, regardless if they were empty or not. After a while (I think it was Studio 2011 or 2014) the message came only if you had blocked segments that were not empty, which should be the right behaviour. Now with Studio 2021 you get again the message that there are blocked segments even if they are empty.
Kind regards,
Angelo
Hi Angelo,
I have this problem too which confirms my suspicion that this problem has crept back in to Groupshare 2020 and it also happens with any files where translators/reviewers have merged segments. I will follow this up with support. Users seem to have difficulty reconnected for a while after it happens, so it's becoming a bit of a pest. I must admit I have been running the translation count batch task as a workaround but it's happening too often at the moment.
Kind regards,
Daniel
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