Hello,
We have again the message below which had already been solved by uploading a new file but is now back.
"The Logi Info Server license file lgx12010.lic expired on 2021-12-04. Please renew the license for this computer. "
Furthermore, users can no longer use MultiTerm.
Thank you in advance.
Hi,
does it help? https://gateway.sdl.com/apex/communityknowledge?articleName=000017600
regards,
Fana
Oops a little mistake with the Zip file!
But it still doesn't work with license renewal.exe in admin
Hi Laurent,
Can you provide the error message stack trace?
You can save it as follows: https://gateway.sdl.com/apex/communityknowledge?articleName=000013936
The root cause might be from somewhere else. Can you tell me when the users encounter this error message? When accessing MultiTerm Desktop or when accessing server termbase via MultiTerm Desktop?
I need to ask also, what version of Trados GroupShare and what version of MultiTerm Desktop is installed on your environment?
Looking forward for your reply.
Alex J.
Hi Laurent,
Can you provide the error message stack trace?
You can save it as follows: https://gateway.sdl.com/apex/communityknowledge?articleName=000013936
The root cause might be from somewhere else. Can you tell me when the users encounter this error message? When accessing MultiTerm Desktop or when accessing server termbase via MultiTerm Desktop?
I need to ask also, what version of Trados GroupShare and what version of MultiTerm Desktop is installed on your environment?
Looking forward for your reply.
Alex J.
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