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"Generating preview" message whenever I confirm a segment

Emanuele Vacca

Hi all. 

This issue has already been reported multiple times but apparently, it hasn't been solved, as I am still experiencing it. For example, here:  https://community.rws.com/product-groups/trados-portfolio/groupshare/f/groupshare-qa/26251/generating-preview 

In short, when working on a GroupShare project (in doesn't seem to happen when working on local projects), whenever I confirm a segment, Trados seems to freeze and the status bar shows: "Generating preview". Now, when it's a small project, it gets stuck for a fraction of a second, but with heavier projects it gets stuck even a few seconds during which I can't do anything. This can make you waste a lot of time, but even when it freezes for (say) just 1 second it is still very frustrating when you are concentrated and trying to translate as fast as possible. I think it's a very serious issue and it's a shame that it hasn't been solved despite having been reported so many times.

Any advice would be appreciated.

Best,

Emanuele
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  • 0 in reply to Lydia Simplicio

    Hi  

    Thank you for your kind response. Please find here my answers: 

    • Issue is noted when working with GroupShare Projects AND GroupShare TM's: yes
    • Issue does not happen when working with local projects AND GroupShare TM's: I am not sure because I believe I've never worked on a local project with a GroupShare TM, or I have done it quite rarely. 
    • What is the experience like if you work within the Online Editor: I didn't even know I could use an online editor; how can I access it?
    • Apparently, I can't see the article that you linked as I do not have a "valid support contract".
    • Studio version: Trados Studio 2021 SR2 - 16.2.12.9338 (there is no available update so I should have the latest version).
    • GroupShare version: I am not sure about how to find it out; I have seen this article https://gateway.sdl.com/apex/communityknowledge?articleName=000012700 but 1) Trados GroupShare is not in my programs' list and 2) I don't know how to access the " Trados GroupShare WebUI".

    Thank you again for you assistance.

    Emanuele
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