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I keep being asked to log in to a GroupShare server in Studio 2024 even when working on offline projects for other clients

Sylvain Lourme

Since I upgraded to Studio 2024, I have had the following problem:

Whenever I open Studio to work on an offline project, I inevitably get a Log-in window that pops up, asking for my login and password to a GroupShare server that I sometimes have to use for one of my clients.

I understand being asked to log in when actually accessing that server, but it is really annoying still having to log in when working on an unrelated, offline project.

My worry is also that if the GroupShare licence for the incriminated server came to be revoked by my client, I would end up being unable to work on offline projects for other clients.

I have tried deleting all the GroupShare projects from my project list so I only have offline projects left, but that did not solve the problem.

Any help would be appreciated!

Thank you.
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  • 0

    "Probability score": 0.7

    "Question improvement suggestion": Please provide the exact error message you are receiving, if any, and specify the operating system you are using. Also, it would be helpful to know if you have made any recent changes to your system or software.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello,

    It seems like you're experiencing an issue with Trados Studio 2024 where you're being asked to log in to a GroupShare server even when working on offline projects. This could be due to a number of reasons, but let's try a few troubleshooting steps:

    Step 1: Ensure that you're running the latest version of Trados Studio 2024. You can check for updates within the application by going to Studio -> Help -> Check for Updates.

    Step 2: Check your server settings. Go to File -> Setup -> Servers and ensure that the "Automatically connect to servers at startup" option is unchecked. This should prevent Trados Studio from trying to connect to the GroupShare server when you're working on offline projects.

    Step 3: If the issue persists, you may need to reset your user settings. Please note that this will reset all your settings to their default values. To do this, go to File -> Setup -> Reset User Settings.

    If these steps do not resolve your issue, it would be helpful to have more information about your system and any error messages you're receiving.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI
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Reply
  • 0

    "Probability score": 0.7

    "Question improvement suggestion": Please provide the exact error message you are receiving, if any, and specify the operating system you are using. Also, it would be helpful to know if you have made any recent changes to your system or software.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello,

    It seems like you're experiencing an issue with Trados Studio 2024 where you're being asked to log in to a GroupShare server even when working on offline projects. This could be due to a number of reasons, but let's try a few troubleshooting steps:

    Step 1: Ensure that you're running the latest version of Trados Studio 2024. You can check for updates within the application by going to Studio -> Help -> Check for Updates.

    Step 2: Check your server settings. Go to File -> Setup -> Servers and ensure that the "Automatically connect to servers at startup" option is unchecked. This should prevent Trados Studio from trying to connect to the GroupShare server when you're working on offline projects.

    Step 3: If the issue persists, you may need to reset your user settings. Please note that this will reset all your settings to their default values. To do this, go to File -> Setup -> Reset User Settings.

    If these steps do not resolve your issue, it would be helpful to have more information about your system and any error messages you're receiving.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI
    emoji
Children
  • 0 in reply to RWS Community AI

    I can't find Go to File -> Setup -> Servers. Please explain what you mean exactly.
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  • 0 in reply to Sylvain Lourme

    "Probability score": 0.6

    "Question improvement suggestion": Please provide more details about the version of Trados Studio you are using and the operating system. Also, it would be helpful if you could share a screenshot of what you see when you click on 'File' in Trados Studio.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello,

    I apologize for the confusion. The path I provided might not be accurate for your version of Trados Studio. Here's a more general way to access the server settings:

    Step 1: Open Trados Studio.

    Step 2: Click on the 'File' tab on the top left corner of the screen.

    Step 3: From the dropdown menu, select 'Options'.

    Step 4: In the Options window, look for 'Server Connection' under the 'General' section.

    Step 5: In the Server Connection settings, ensure that the "Automatically connect to servers at startup" option is unchecked.

    Please note that the exact path may vary slightly depending on the version of Trados Studio you are using. If you're still having trouble finding these settings, please provide more information about your version of Trados Studio and your operating system.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI
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