"Probability score": 0.7

"Question improvement suggestion": Please provide the exact error message you are receiving, if any, and specify the operating system you are using. Also, it would be helpful to know if you have made any recent changes to your system or software.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It seems like you're experiencing an issue with Trados Studio 2024 where you're being asked to log in to a GroupShare server even when working on offline projects. This could be due to a number of reasons, but let's try a few troubleshooting steps:

Step 1: Ensure that you're running the latest version of Trados Studio 2024. You can check for updates within the application by going to Studio -> Help -> Check for Updates.

Step 2: Check your server settings. Go to File -> Setup -> Servers and ensure that the "Automatically connect to servers at startup" option is unchecked. This should prevent Trados Studio from trying to connect to the GroupShare server when you're working on offline projects.

Step 3: If the issue persists, you may need to reset your user settings. Please note that this will reset all your settings to their default values. To do this, go to File -> Setup -> Reset User Settings.

If these steps do not resolve your issue, it would be helpful to have more information about your system and any error messages you're receiving.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

I can't find Go to File -> Setup -> Servers. Please explain what you mean exactly.

"Probability score": 0.6

"Question improvement suggestion": Please provide more details about the version of Trados Studio you are using and the operating system. Also, it would be helpful if you could share a screenshot of what you see when you click on 'File' in Trados Studio.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

I apologize for the confusion. The path I provided might not be accurate for your version of Trados Studio. Here's a more general way to access the server settings:

Step 1: Open Trados Studio.

Step 2: Click on the 'File' tab on the top left corner of the screen.

Step 3: From the dropdown menu, select 'Options'.

Step 4: In the Options window, look for 'Server Connection' under the 'General' section.

Step 5: In the Server Connection settings, ensure that the "Automatically connect to servers at startup" option is unchecked.

Please note that the exact path may vary slightly depending on the version of Trados Studio you are using. If you're still having trouble finding these settings, please provide more information about your version of Trados Studio and your operating system.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

Sylvain Lourme 

I did notice that if I add a server and close Studio, even though the credentials work, when I restart Studio it doesn't automatically try to connect, so it looks as though something is still calling the server on your machine:

If you have removed all your GroupShare projects, and removed the server connection (File -> Setup -> Servers), restarted Studio and this still happens then try a reset.  

To do this just close Trados Studio and then rename this folder:

c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio18\

to c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio18_old\

And as a belt and braces you could delete this folder as well:

c:\Users\[USERNAME]\AppData\Roaming\Trados\Platform\

That removes any servers you might have active.  It won't  break your ability to add a server if you have another project to work on, but will remove any that might be getting seen by Trados through that folder.

Then restart Trados Studio and see if that helped.

Thanks for your help Paul!I will try to do as you're suggesting.

I also had the puzzling suggestion from the chatbot that if I go to File > Setup > Servers, I can then uncheck the  "Automatically connect to servers at startup" option. However, I see no such option in Servers. Only "Add", "Edit", "Delete" and "Check server availability" (note that my interface is not in English so the actual option names maybe be different in English).

Any idea where to find that option?

Thank you!

Sylvain Lourme 

I think that is a little bit of hallucination from the AI engine.  I'll have a look and see if I can find where that came from and ensure it doesn't happen again.  Training the AI is an ongoing process!

Haha, sounds good. In any case your solution is helping so far. I have been able to work for 15 minutes without being pestered with a "Log In" message.

Sylvain Lourme 

Excellent... if you get through the day (Sunday... such is the life of a translator!) and it doesn't re-occur perhaps you can just click on the verify answer for the post that helped.  Makes it easier for other users who look for a solution to similar problems, and we use the verified answers to train the AI.

Will do, thanks!