"Probability score": 0.7

"Question improvement suggestion": Please provide the exact version of Trados Studio you are using, and any error messages you may have received. Also, let us know if there have been any recent changes to your system or software.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It seems like you're experiencing an issue with Trados Studio 2024 where you're being asked to log in to a GroupShare server even when working on unrelated offline projects. This could be due to a number of reasons, but let's try a few troubleshooting steps:

Step 1: Ensure you're using the latest version of Trados Studio. You can check for updates within the application by going to Help -> Check for Updates.

Step 2: Check your server settings. Go to File -> Setup -> Servers and ensure that the GroupShare server is not set as your default server. If it is, change it to 'None'.

Step 3: Clear your cache. Go to Tools -> Options -> Environment -> Files and Folders and click on 'Clear Cache'.

Step 4: If the issue persists, you may need to reinstall Trados Studio. Before doing so, make sure to back up your settings and projects.

Please note that these are general troubleshooting steps and may not resolve your issue. If the problem persists, it would be helpful to know the exact version of Trados Studio you're using, any error messages you've received, and any recent changes to your system or software.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

I use Trados Studio 2024. In File -> Setup -> Servers I can't see any reference to a default server

"Probability score": 0.8

"Question improvement suggestion": Please provide any error messages you may have received. Also, let us know if there have been any recent changes to your system or software.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

Thank you for providing the additional information. If you can't see any reference to a default server in File -> Setup -> Servers, it's possible that the issue might be related to local Trados GroupShare connection information. Here's how you can reset it:

Step 1: Close Trados Studio.

Step 2: Navigate to C:\Users\%User Name%\App Data\Roaming\SDL\

Step 3: Rename the 'Platform' folder to 'Platform_OLD'.

Step 4: Open Trados Studio and add the server connections.

Please note that these steps will reset your local Trados GroupShare connection information. If the problem persists, it would be helpful to know any error messages you've received, and any recent changes to your system or software.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

I did exactly as instructed and that did not solve the problem. In fact, it didn't reset my GroupShare connection information.

To answer your question, I don't get an error message and the  only recent changes to my system/software was upgrading to Studio 2024 a few months ago.

"Probability score": 0.6

"Question improvement suggestion": Please provide more details about your system, such as the operating system and its version. Also, let us know if you have tried reinstalling Trados Studio 2024.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

I'm sorry to hear that the previous steps didn't resolve your issue. It seems like the problem might be more complex. Here are a few more steps you can try:

Step 1: Try to disconnect from the internet and then open Trados Studio 2024. This can help us determine if the issue is related to the GroupShare server connection.

Step 2: If the issue persists, you might need to reinstall Trados Studio 2024. Please make sure to back up your settings and projects before doing so.

Step 3: If reinstalling doesn't help, it might be a compatibility issue with your operating system. Please ensure that your operating system is compatible with Trados Studio 2024.

Please note that these are general troubleshooting steps and may not resolve your issue. If the problem persists, it would be helpful to know more about your system, such as the operating system and its version, and whether you have tried reinstalling Trados Studio 2024.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

I use Windows 11 Family Edition. I have tried reinstalling Studio, but that didn't help.

Sylvain Lourme 

It looks as though you're having two separate conversations with yourself so I'll close this thread and we can focus on this one:

 I keep being asked to log in to a GroupShare server in Studio 2024 even when working on offline projects for other clients