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"500 (Internal Server Error)" and "Translation provider threw exception" (Trados Studio 2024, SDL Trados GroupShare Server 2020 SR 1)

Nadine Kontny

Hello,

We are a public service of about 20 translators and we work with Trados Studio since 2009.

First of all, a brief description of how we work: Some weeks ago, we went from SDL Trados Studio 2019 to Trados Studio 2024. All our TMs are server-based and stored on a SDL Trados GroupShare server (GS 2020 SR1).

For some weeks, we have the problem that we can’t update our server-based TMs with our translations, we get the error message “Translation provider threw exception”. See: community.rws.com/.../182092

Now, we have found out that we can’t modify any content in this server-based TM. When we try for example to correct a typo, the following error message appears:

Error dialog box with a message 'Une ou plusieurs erreurs se sont produites' and details about a System.AggregateException error.Error dialog box showing a System.AggregateException with a public key token detail visible.

Error dialog box with a message indicating a 500 Internal Server Error and details about a System.Net.Http.HttpRequestException error.Error dialog box showing a System.Net.Http.HttpRequestException with a public key token detail visible.

That’s why I post the problem in this forum perhaps it has something to do with our GroupShare Server …?

My next idee was to create a new empty TM on the server (as a temporary working tool for the colleagues until our actual TM is working properly again) but no chance. The same error message pops up, we no longer can create server-based TMs Frowning2.

I hope anyone can help us with these problems. Thanks a lot in advance!

Nadine

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[edited by: RWS Community AI at 8:22 AM (GMT 1) on 17 Apr 2025]
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