Begoña Manzano Garrido 

Nice to see you trying this one out... I think you may be the first to provide any feedback!

An observation at this stage would be that you don't seem to have selected anything from the Search dropdown ad it's blank.  I'm not sure why this would be as it's always populated for me and I have choose between source or target.  Perhaps you can try selecting something first?

You show this for example:

I have this:

However, I have also noticed that the OpenAI server is so slow at the moment that multiple calls seem to result in nothing at all.  Can you also test this with the default prompt that only asks for a single translation?  That works for me.

We'll do some more testing but I have a feeling this could be a problem on the OpenAI end as they have been inundated in the last months with an unexpected demand and they need to do a lot of work to improve their ability to support the demand.

Begoña Manzano Garrido 

Nice to see you trying this one out... I think you may be the first to provide any feedback!

An observation at this stage would be that you don't seem to have selected anything from the Search dropdown ad it's blank.  I'm not sure why this would be as it's always populated for me and I have choose between source or target.  Perhaps you can try selecting something first?

You show this for example:

I have this:

However, I have also noticed that the OpenAI server is so slow at the moment that multiple calls seem to result in nothing at all.  Can you also test this with the default prompt that only asks for a single translation?  That works for me.

We'll do some more testing but I have a feeling this could be a problem on the OpenAI end as they have been inundated in the last months with an unexpected demand and they need to do a lot of work to improve their ability to support the demand.

Hi Paul ,

It's an honour to be the 1st providing feedback :)

Sorry, I probably went too fast when taking screenshots... but yes, I also tried selecting the "Search from Source/Target" dropdown and I get same errors.

As you can see below, the default prompt is not working either:

Feel free to contact me if you need me to test anything, I'm really looking forward to try it out :)

Thanks,

Bego

Begoña Manzano Garrido 

Hmnn... I just tried again and with a slightly shorter sentence all is well:

But with a longer sentence I get no results.  I do think this is a performance issue at the moment that may be out of our control, but we will investigate.

I got the same Bad Request error, but I fixed it by adding my credit card data to my account. However the "Not found" error pops up as soon as I select the GPT-4 Model.

Thank you, Paul! Let me know

I couldn't even add my debit card... strange!

We will investigate these errors, and interpret better the messages that are returned from the OpenAI API.  As you already noted, this is most likely related to a time-out as the gpt-3.5-turbo and especially gpt-4 models don't seem to be provisioned appropriately for public consumption at the scale they are used.

Also Consider that you need a paid account to access both gpt-3.5-turbo and gpt-4.  Additionally, some countries are not allowed access to the API entirely, like Italy.

The model text-davinci-003 (e.g. gpt 3.0) is available for free for the first 3 months and is resonably fast, so might be worth confirming if this working, just to confirm you are able to communicate with the OpenAI API.  It will help to narrow down the cause.

Hi Patrick, 

Thanks for all the details. Do you know if Spain is one of these countries not allowed to access the API? 

I get the "Bad request" error when selecting the text-davinci-003 model too. 

Let me know if you need any further details.

Thanks!

Countries such as North Korea, Iran, China, Cuba, and Syria are among the countries where ChatGPT is not accessible.

Italy banned ChatGPT over Data Privacy Concerns and talks that Germany and France will soon follow. I'm reading now that Spain opened an offical investigation into OpenAI's ChatGPT over a potential data breach in the last days...  not sure what that means exactly with general accessiblity.

One way to confirm definitively if you can access the OpenAI API from where you are located in the world, is to load the website in a browser: https://platform.openai.com/ and login

Thanks, Patrick. I could create the account and the API key so I do have access to the platform

touché :-)
let me mull over it for a bit; trying to idenfity better ways of tackling these types of problems; possibly including more information in the log that might help with more context to idnetify the root cause etc...