For the 2nd time today I cannot work on my Trados Studios Online project (failed to start and then cannot connect) from my MacBook Air. Works fine on my Windows laptop. Is the cloud capability reliable? I am just unlucky ? TIA Fred

For the 2nd time today I cannot work on my Trados Studios Online project (failed to start and then cannot connect) from my MacBook Air. Works fine on my Windows laptop. Is the cloud capability reliable? I am just unlucky ? TIA Fred

Thank you for your post. Can you please put a screenshot of the error message?
Is the issue still happening?
What browser are you using? Is the browser up to date?
There might be some incompatibility between Online Trados Studio and the browser you have on your MacBook Air.
The Cloud capabilities of Trados Studio are working and are monitored constantly.
Hope this helps and that the issue will be solved.
Regards,
Radu
Hello Radu, the error has just happened again. It had been working fine since this morning. Here's a screenshot. The situation is the same in Opera, Safari and Chrome. All regularly updated. TIA for your help. Thank God I can retrieve the project on my old Windows laptop and continue working...
Hello Radu, the error has just happened again. It had been working fine since this morning. Here's a screenshot. The situation is the same in Opera, Safari and Chrome. All regularly updated. TIA for your help. Thank God I can retrieve the project on my old Windows laptop and continue working...