Dear All,
I'm struggling to get access to Trados Live since Friday, and I'm getting the error message below.
I've tried to reinstall my Trados Studio 2024, but to issue persists. Can someone give an hint about this failure that I've never seen before? Many thanks in advance.
Maria José Almeida
Please do the steps at this link https://gateway.rws.com/csm?sys_kb_id=676de2a01b0f9a50772c0dcad34bcb2c&id=kb_article_view then try again.
Kind regards,
Elisa Maxim | RWS Group
___________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Please do the steps at this link https://gateway.rws.com/csm?sys_kb_id=676de2a01b0f9a50772c0dcad34bcb2c&id=kb_article_view then try again.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Elisa, thanks for your reply.
I can't reach the language cloud services because when I use the link languagecloud.sdl.com the error message appears and I can't proceed...
Please make sure you are using this link: https://eu.cloud.trados.com/ and maybe try a different browser.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Yes, I am using that link and have tried my browsers Chrome, Edge and Safari... the error message keeps coming...
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