Cannot add a Language Cloud custom Engine to a SDL Trados Studio 2017 project

Question

Hi, 
 I am trying to add my Language Cloud custom engine to my Studio 2017 project, and the only available engine is Baseline. 
 I trained my engine French &rarr; English, and it is self-trained and active. 
 My project language pair is French (Canada) &rarr; English (Canada); could that explain why I cannot find my custom engine? 
 This is my first time using Language Cloud, so I might have missed a step. I've followed the Custom Engine Guide, and I cannot see what I could have done wrong. 
 Does anyone have an idea? 
 Thanks! 
 Antonie

Paul · Answer

Hi Antonie Pluk , 
 
Perhaps you can note the steps you followed to create your custom engine and we might be able to spot the problem?

Paul · Answer

Hi Antonie Pluk , 
 
Please can you check that you are logged into Language Cloud through Studio using the correct account. If you are not that would explain why you can't see anything. So check in the top right hand corner of Studio and make sure the details in there are exactly the same as the ones you have used to access the LanguageCloud account for the Automobile domain you have shown.

Trados Studio > 4. Machine Translation

Cannot add a Language Cloud custom Engine to a SDL Trados Studio 2017 project