New Language Cloud NMT not working

After attending the SDL Roadshow in Montreal and learning about the new NMT option in Language Cloud, I try switching from the AdaptiveMT to the Generic NMT option in the Language Cloud MT in Trados 2019. It doesn't work for me. I always get the error message Can't connect to Language Cloud (although it works when I use AdaptiveMT). I tried clearing the browser cache, disconnecting and relogging inside Studio, but it didn't make a difference. Is the Generic NMT option available with the Free subscription to Language Cloud? Any tips to make it work?

Parents Reply Children
No Data