From one day to the next, I am not able to use SDL Language Cloud as a TM when I am translator in Studio. I have always been able to do this. I received a message that states, "The translation provider 'SDL Language Cloud Machine Translation' does not support any language pair in this project or project template.". However, this is not true. The project has my normal language pair. I have logged onto my Language Cloud account and it is active. Please advise.
In the process of a translation the SDL Language cloud stopped working. My subscription is up to date and is automatically renewed anyway. It was working well this morning. Not sure what to do....
There has been a change to Language Cloud because the old SMT engines are being discontinued in favour of the improved NMT. Might be worth removing Language Cloud from your project templates, including your default, and then adding it back selecting the appropriate NMT engine.
Also worth making sure that you do have a language pair in your project. Oddly enough I saw this earlier in the week with someone who actually didn't have the language pair in their settings even though it was in the project and this caused a similar message.
If none of that helps I suggest you log a case with the Language Cloud team:
In the meantime you might find this useful:
Paul Filkin | RWS Group
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