Language Cloud not working

Question

From one day to the next, I am not able to use SDL Language Cloud as a TM when I am translator in Studio. I have always been able to do this. I received a message that states, "The translation provider 'SDL Language Cloud Machine Translation' does not support any language pair in this project or project template.". However, this is not true. The project has my normal language pair. I have logged onto my Language Cloud account and it is active. Please advise.

Paul · Answer

Ben Erickson 
 There has been a change to Language Cloud because the old SMT engines are being discontinued in favour of the improved NMT. Might be worth removing Language Cloud from your project templates, including your default, and then adding it back selecting the appropriate NMT engine. 
 Also worth making sure that you do have a language pair in your project. Oddly enough I saw this earlier in the week with someone who actually didn't have the language pair in their settings even though it was in the project and this caused a similar message. 
 If none of that helps I suggest you log a case with the Language Cloud team: 
 gateway.sdl.com/webtocaseLCMT 
 In the meantime you might find this useful: 
 https://community.sdl.com/product-groups/translationproductivity/f/sdl_language_cloud/28321/faq-language-cloud-neural-machine-translation-for-trados-users

Trados Studio > 4. Machine Translation

Language Cloud not working