Hello,
I received the following message and cannot access Language Cloud:
An Error has occurred while using the translation provider SDL Machine Translation: Language Cloud not Found
Per another post, I went to C:\Users\*****\AppData\Roaming\SDL\SDL Trados Studio and changed the file 15.0.0.0. to 15.0.0.0._old. I also removed some files "Settings" and two other I cannot recall but none of these fixes are bringing back the Language Cloud.
Does anyone know how to fix it?
Thanks!
Patricia
Is this a project you created a week ago perhaps and only came back to today? Or is it a project based on a Project Template that had SDL Language Cloud as part of the template?
I'm asking because the old SMT in Language Cloud is no longer available unless you have Adaptive engines in which case you should still be able to access those. They have been replaced with the newer NMT which should be a much better quality.
Paul Filkin | RWS Group
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Hello,
It might've been based on a template since I use those often.
I tried updating but now the SDL Language Cloud doesn't seem to be available- which makes sense with your comment.
How do I update it to the new NMT? I am aware of its existence but I am not sure how to add it to the project.
You should have this as a choice, but as you don't you probably need support to manually make sure your account is correctly linked. Please log a case here and refer to this thread:
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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