Cannot access Machine Translation Cloud

Question

Hi, 
 I cannot access the MT Cloud provider, e.g. when I try to set it as the TM for a project (see below)

I have a Studio 2017 freelance license and I've installed the MT Cloud app. 
 When I try to access MT Cloud (see below), it rejects my credentials, the same I use for my SDL account.

Thank you very much for your help, 
 Nic

Dusan Halamka · Answer

Hello Nicola, your first screenshot shows you are trying to user SDL Language Cloud provider (usually used by Freelance/Translator). The 2nd screenshot shows SDL Machine Translation Cloud provider (used by Enterprise customers). 
 Please raise a support ticket for LC MT Support via https://gateway.sdl.com/webtocaseLCMT and they should be able to help.

Trados Studio > 4. Machine Translation

Cannot access Machine Translation Cloud

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