Hi,
I cannot access the MT Cloud provider, e.g. when I try to set it as the TM for a project (see below)
I have a Studio 2017 freelance license and I've installed the MT Cloud app.
When I try to access MT Cloud (see below), it rejects my credentials, the same I use for my SDL account.
Thank you very much for your help,
Nic
Hello Nicola, your first screenshot shows you are trying to user SDL Language Cloud provider (usually used by Freelance/Translator). The 2nd screenshot shows SDL Machine Translation Cloud provider (used by Enterprise customers).
Please raise a support ticket for LC MT Support via https://gateway.sdl.com/webtocaseLCMT and they should be able to help.
Hello Nicola, your first screenshot shows you are trying to user SDL Language Cloud provider (usually used by Freelance/Translator). The 2nd screenshot shows SDL Machine Translation Cloud provider (used by Enterprise customers).
Please raise a support ticket for LC MT Support via https://gateway.sdl.com/webtocaseLCMT and they should be able to help.
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