I can’t use the machine translation feature. The program does not allow me to select it

Question

I everyone, 
 I just got my SLD Trados 2019 license and I have a problem using SDL Language Cloud to use machine translation. When I&rsquo;m preparing my project and try to set the machine translation options does not allow me to choose the machine translation. I have to mention that I can log in to my SDL Language Cloud Account normally, and it shows me that I have all the 500.000 characters remaining. So till today, I haven&rsquo;t use the machine translation feature. Anyone could help me out? 
 Thanks in advance!

Lydia Simplicio · Answer

Hello Carlos Melo , 
 When you are unable to connect to SDL Machine Translations, there are a few things to check. 
 Please ensure your Studio version is up to date- (Help- Check for updates (you need to be logged in top right corner) 
 
 Ensure you have the latest version of SDL Machine translation Cloud 
 https://appstore.sdl.com/language/app/sdl-machine-translation-cloud/941/ 
 Now in your project settings you should be able to add the provider 
 
 Ensuring the 'Enabled' and 'Lookup' boxes are ticked.

Trados Studio > 4. Machine Translation

I can’t use the machine translation feature. The program does not allow me to select it