Hi everyone,

When using SDL Machine Translation Cloud app in Trados Studio 2019, my understanding is I could share my NMT quota with other individuals who havnt official licenses. This senario is for enterprise customer who own only one SDL ID and related LC NMT quota but need all internal employees could benifit from LC NMT. In this case, all internal employees will not be able to log in OOS account and find license information but benifit SDL NMT directly. 

 As a test, I invited one private email address (named Test Sibling Account) in my LC account and this individual accepts the invitation succesfully and shows as active status.

However, back to Trados Studio 2019 SR2, this "Test Sibling Account" can log in SDL account with private email address & password successfully, but cannot activate SDL Machine Translation app in SDL MT log in page, without any error message or tips, when selecting "User Credentials - SDL Machine Translation Cloud" in Authentication Type.

Is there any clue how to make this works?

Should the sibling account select other authentication type while logging in? I am also following the article https://gateway.sdl.com/apex/communityknowledge?articleName=000011345 in log-in setting. And my master SDL ID is with NMT subscription already and I can activate SDL MT Cloud app in Trados Studio 2019 with my SDL ID.

Thanks for your help.