.. and also it takes to Trados Live, which I don't need ..

Andres Celis Support Case Id : 00536437. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Thank you very much Paul

Problem fixed via SDL support. It was a migration issue: 

   I am sorry you have experienced this issue.
   As we launched Trados Live your subscription was migrated from the paid XXX USD/month one to a hybrid subscription.

  I have activated the billing details tab in your account if you want to continue to use this hybrid subscription you will have to fill in the billing details and add a credit card. This has been lost  in the migration process unfortunately.

Many thanks again!

All the best 

Great!  Thanks for reporting back Andres Celis

Excuse me. Is SDL Trados Cloud having problems again? It is not working right now

Hello Andres Celis ,

I have just logged in without any issue.

Are you not able to login at all? Are you using the correct email/account?

Thank you Steven. 

I logged again a while ago and it seems to be working ok now

All the best

I experience the same issue as Andres, unfortunately, and don't find any option to change my credit card details or create a support case. Please let me know what I should do. Thank you!

Hi. 

I'm having the same issue as 5 months ago. I cannot use the language cloud feature, although I paid my subscription. Can you please help me? Thank youDOCX