Connection error after updating Trados Studio 2021 version

Hi all,

I updated my Trados Studio 2021 version before yesterday and when I opened it, this annoying "Connection error" notification appears (see attached screenshots), although everything seems to be working fine and I'm actually logged in to SDL Live and Cloud.

The only feature that appears to be disabled is when I click on "Search for updates" the notification tab appears with this error message and nothing else happens. I have already tried to log out and back in, reboot, etc. and nothing changes.

Please advise, as this is the second time I have had to ask for help or support since I purchased and installed Trados Studio 2021 last week and it's not for lack of experience, as I have been using Trados since 2007.

Thank you!

Alexandra

Parents Reply Children