SDL Machine Translation Cloud Provider not working

Good afternoon,

I'm using Trados 2021 and today I got the message "SDL Machine Translation Cloud Provider cannot be opened, therefore it has been deactivated": could you please help me to solve the problem?

This is the screenshot of the error message:

Error message in Trados Studio 2021 stating 'SDL Machine Translation Cloud Provider cannot be opened, therefore it has been deactivated.'

Thanks

best regards

Silvia



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[edited by: Trados AI at 6:18 AM (GMT 0) on 5 Mar 2024]
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  • Hello Steven,

    I followed your instructions and it seemed to work, but then I closed Studio, I re-opened it, I re-opened the project and the same error message pops up again...

    I confirm I'm using the latest version 16.1.6.4276 .

    The MT Cloud was working before, on other projects. I started this project today and it doesn't work: I also tried to cancel the project and re-start it many times, but always getting the same error message.

    However, if I activate the MT Cloud after opening the project it works, so I'll do like this. But everytime I close it, when I re-open the project I get the error message and the MT Cloud is deactivated...

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