• State Verified Answer
  • +1 person also asked this people also asked this
  • Replies 6 replies
  • Answers 1 answer
  • Subscribers 125 subscribers
  • Views 3022 views
  • Users 0 members are here
Options

DeeplL Plugin empty error "!" while using editor / impossible to add a comment while using DeepL

Isabelle Queinnec

Hi there,
I installed Trados 2017 SR1 (last update) new because of several communication errors occuring while using groupshare.

I work on Windows 7 Pro 64 bit.


After the new installation, I get empty error message with a yellow "!" sign when I open a translation in editor which is using DeepL Translation Provider (in the project settings under Translation memory and automated translation).
I cannot work. The error message is popping up several times everytime I put the cursor in a line. The only option is to click ok. Then the empty message comes again.
If I remove DeepL from the project settings, the error doesn't occur anymore.

The log file shows these warnings:

Fullscreen
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
INFO [2022-09-05 12:22:52,794] Studio - Checking License Requirements
INFO [2022-09-05 12:22:53,084] Studio - Starting application service.
INFO [2022-09-05 12:22:53,655] StudioInstanceDiscovery - Registered object into running object table: 65536
INFO [2022-09-05 12:22:55,302] IProjectManagementService - ProjectManagementService started: 627ms
INFO [2022-09-05 12:22:55,825] Sdl.Desktop.Platform.Implementation.Services.UpdateLog - Started TrueUpdate Process Id: 8000
INFO [2022-09-05 12:22:56,738] Sdl.TranslationStudio.Editor.Terminology.TermAccessProvider - the number of calls to the server = 0
WARN [2022-09-05 12:22:56,788] CommandBarExtensionRegistry - Command bar with path 'ProjectsView_ProjectsListViewPart_ContextMenu' does not exist within parent command bar 'window'.
WARN [2022-09-05 12:22:56,788] CommandBarExtensionRegistry - Command bar with path 'help' does not exist within parent command bar 'window'.
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab '' does not exist in the current context (it is referred to by command bar item 'LanguageCloudAction').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab 'EditorAdvancedRibbon' does not exist in the current context (it is referred to by command bar item 'Plugin.AnyTM.MixedSourceLanguageEditing').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab 'EditorAdvancedRibbon' does not exist in the current context (it is referred to by command bar item 'Plugin.Bookmarks.GotoLastSegmentAnywhereAction').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab 'EditorAdvancedRibbon' does not exist in the current context (it is referred to by command bar item 'Plugin.Bookmarks.GotoLastSegmentInProjectAction').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab 'EditorAdvancedRibbon' does not exist in the current context (it is referred to by command bar item 'Plugin.Bookmarks.ConfigureBookmarksAction').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab 'EditorAdvancedRibbon' does not exist in the current context (it is referred to by command bar item 'Plugin.Bookmarks.ViewBookmarksAction').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab 'EditorAdvancedRibbon' does not exist in the current context (it is referred to by command bar item 'Plugin.AnyTMEditorRibbonGroup').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab 'EditorAdvancedRibbon' does not exist in the current context (it is referred to by command bar item 'Plugin.BookmarksEditorRibbonGroup').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - RibbonTab 'EditorAdvancedRibbon' does not exist in the current context (it is referred to by command bar item 'Plugin.SymbolsRibbonGroup').
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - Command bar with path 'Plugin.BookmarksFilesRibbonGroup' does not exist within parent command bar 'TranslationStudio.HomeRibbon'.
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - Command bar with path 'Plugin.BookmarksProjectsRibbonGroup' does not exist within parent command bar 'TranslationStudio.HomeRibbon'.
WARN [2022-09-05 12:22:56,798] CommandBarExtensionRegistry - Command bar with path 'TranslationStudio.File.NewMenu' does not exist within parent command bar 'TranslationStudio.HomeRibbon'.
INFO [2022-09-05 12:22:57,414] Sdl.Desktop.Platform.Implementation.Services.UpdateLog - TrueUpdate Process Id: 8000has exited
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Also, since I added the DeepL plugin to Trados, it has become impossible to add a comment in the editor.
If I do add a comment I get the error

reference not set to an instance of an object
when I try to save. It's impossible to save, only to click ok and the file stays unsaved. If I remove the comment, it's possible to save.

Do you have any idea what is going wrong?

I am aware it might be several problems. I don't understand what could be missing.

I already renamed the files in

c:\Users\USERNAME\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0\
e:\System\Dokumente\Studio 2017\

It did not solve the problems. Neither did the new installation.

Added code to a code block to save screenspace.
[edited by: Paul at 9:27 PM (GMT 1) on 5 Sep 2022]
emoji
Rate translation
×
Suggest better translation
×
Moderator UI
×
  • Get AI Suggestion