Unable to access Language Weaver since yesterday Apr. 06, 2023.
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[edited by: Trados AI at 6:21 AM (GMT 0) on 5 Mar 2024]
Unable to access Language Weaver since yesterday Apr. 06, 2023.
Hi Helene Minville
I see you are connected to Language Cloud, by seeing your name boxed in green on the top right of the Studio UI.
However how are you accessing Language Weaver?
Directly via your Language Cloud tenant
Or through the Language Weaver Provider plugin, downloaded from the AppStore?
If from the AppStore, please confirm what sort of authentication did you use?
Regardless, can you access your language Weaver subscription from here:
https://portal.languageweaver.com/login
Thank you in advance for your clarifications as it will help me offer potential solutions
Lyds
Lydia Simplicio | RWS Group
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Hiya,
I have tried to sign-in using my single sign-on but I receive a message saying that I am forbidden. Anybody know what I need to do?
Thank you for your time.
Dessi