Enable creation of new language pairs (models) trained with custom data is grey and no dictionaries are available.

Question

Hi, 
 I have just upgradet to TS 2022 to be able to use it with Language Weaver along with a Glossary that I created myself and used for medical translations betweeen Polish and Norwegian. 
 Unfortunately, something is wrong here. I have the admin role and everything should be fine from my side. The only option available is a generic language pair when I open LW under Automated Translation in the Project settings in TS. Can anyone help? What is wrong here?

Radu Boloveschi · Answer

Emi Amber We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00826993 .

Radu Boloveschi · Answer

The cause in this situation is that Adaptable Language Pairs are only supported on English combinations. So English to Norvegian or English to Polish. 
 For the moment adaptation can only be done on the direct Generic language pairs (LP). So English to all LPs available, and LPs available to English only. 
 Adaptation/Adaptable LPs cannot be created on Chained Language Pairs, such as Norwegian to Polish. 
 Hope this helps, 
 Radu

Trados Studio > 4. Machine Translation

Enable creation of new language pairs (models) trained with custom data is grey and no dictionaries are available.

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