Problem with authentication in Language Weaver plug-in with Trados Studio 2021 SR2

Hello, I am trying to set my language weaver plug-in in my Trados Studio 2021 SR2, but when I try to access with Single-Sign-On it just states "forbidden" and I cannot progress further. When I try to login with my User Credentials I'm directed to the Language Weaver website and prompted to start a free trial. As far as I understand Language Weaver should be free of charge for Trados Studio users.
Any suggestions and help on this matter will be appreciated.

Best wishes,

Antonella BortolinTrados Studio Language Weaver plugin showing 'Forbidden' error with Single-Sign-On option selected and a 'Sign in' button below.Language Weaver website page with a greeting 'Hello, Antonella Bortolin' and a message stating no active account found, offering a 14-day free trial.



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[edited by: Trados AI at 6:26 AM (GMT 0) on 5 Mar 2024]
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