Hi... Greetings from Indonesia,
Please advice how to solve these trouble.
I am using Trados Studio 2022 and using NTM with Language Weaver, but today i can not use it because my Trados Studio 2022 can not do cloud login, mean while when iam login using my RWS account from chrome browser to Language weaver webpage are working normally.
What do i need to do to slove these issue?
Login using browser work normaly
Log in from Trados Studio 2022 error
These are several qoute from sdlerror.xml file generated
<StackTrace><![CDATA[ at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Sdl.BestMatchServiceStudioIntegration.Common.Account.UI.Views.LoginAccountViewModel.EnsureWorkIsFinished(Boolean isCancelRequested)]]></StackTrace>
errorerrorCode":"AUTHENTICATION_EXCEPTION","message":"Authentication failed","details"
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sdl.BestMatchServiceStudioIntegration.Common.Account.Model.LanguageCloudCredential.<>c__DisplayClass55_0.<<SetWorkingAccount>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sdl.BestMatchServiceStudioIntegration.Common.Account.Model.LanguageCloudCredential.SetWorkingAccount(String tenantId, CancellationToken cancellationToken)
at Sdl.BestMatchServiceStudioIntegration.Common.Account.Model.LanguageCloudCredential.SetWorkingAccount(IAccount account, CancellationToken cancellationToken)
at Sdl.BestMatchServiceStudioIntegration.Common.Account.UI.Views.LoginAccountViewModel.<SetWorkingAccount>b__61_0()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()]]></StackTrace>
</InnerException>
Seems like token generated by Trados Studio 2022 in my desktop are rejected "Cancelation token"
Please Help, how do i solve these trouble?
Generated Image Alt-Text
[edited by: Trados AI at 6:26 AM (GMT 0) on 5 Mar 2024]