LANGUAGE WEAVER PROVIDER DOES NOT WORK PROPERLY

Hi,

I'm currently using Trados 2024 - 18.0.2.3255, but I'm encountering some issues with the Language Weaver Provider for the English (UK)–Italian language combination.

When I open the Cloud-based Resources and select Machine Translation, no options appear for selection, as shown in the screenshot.

I'm properly signed in, and I've already checked my Language Weaver subscription, which seems to be active.

Does anyone have any idea how I can resolve this issue?

Thank you in advance!

Michela

Information dialog box with message: The translation provider 'Machine Translation' does not support any language pair in this project or project template. Consider using AnyTM (Add -> AnyTM) to add your translation memory. OK button is visible.Cloud-based Resources window for Language Weaver showing Machine Translation selected but no options listed under Source Language, Target Language, Model, or Dictionaries. Save and Cancel buttons are visible.



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[edited by: RWS Community AI at 3:35 PM (GMT 1) on 30 Apr 2025]
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  • "Probability score": 0.8

    "Question improvement suggestion": Please provide any error messages you might be encountering, and also mention if there have been any recent changes to your system or software.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello Michela,

    Based on your description, it seems like there might be a conflict between the Cloud-based resources and the Language Weaver provider. Here are some steps you can try:

    Step 1: Disable the Look Ahead feature or check the documentation on how to use it with Machine Translation. You can find more information here: docs.rws.com/.../lookahead-and-the-mt-quota

    Step 2: After pre-translating the file with machine translation, deactivate the Machine Translation provider.

    Step 3: In the Language Weaver provider, disable the options for 'Re-send draft' and 'translated segments'.

    Step 4: If you are using both Cloud-based resources and the Language Weaver provider, disable one of them as they provide the same Neural Machine Translation. You can do this by going to File -> Options -> Language Pairs -> All Language Pairs -> Translation Memory and Automated Translation, and then disable either the Cloud resources or the Language Weaver plug-in.

    Please try these steps and see if the issue persists.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI

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Reply
  • "Probability score": 0.8

    "Question improvement suggestion": Please provide any error messages you might be encountering, and also mention if there have been any recent changes to your system or software.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello Michela,

    Based on your description, it seems like there might be a conflict between the Cloud-based resources and the Language Weaver provider. Here are some steps you can try:

    Step 1: Disable the Look Ahead feature or check the documentation on how to use it with Machine Translation. You can find more information here: docs.rws.com/.../lookahead-and-the-mt-quota

    Step 2: After pre-translating the file with machine translation, deactivate the Machine Translation provider.

    Step 3: In the Language Weaver provider, disable the options for 'Re-send draft' and 'translated segments'.

    Step 4: If you are using both Cloud-based resources and the Language Weaver provider, disable one of them as they provide the same Neural Machine Translation. You can do this by going to File -> Options -> Language Pairs -> All Language Pairs -> Translation Memory and Automated Translation, and then disable either the Cloud resources or the Language Weaver plug-in.

    Please try these steps and see if the issue persists.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI

    emoji
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