My new SDL MultiTerm 2017 conversion wizard converts all of my Spanish terminology into Chinese characters!!!!

I have been converting all of my glossaries from legacy versions and Excel files to my new SDL 2017 MultiTerm formats using the conversion wizard. I have been sorely disappointed to find that all of my Spanish entries appear to be converted into Chinese characters!!! Some of the other fields such as description and notes also contain Chinese characters and none of the source data is converted. This is a significant problem and I hope there's a fix for this.

Please respond a.s.a.p.!

Harold