Dear Paul Filkin

Thank you very much for your suggestion!

I recognize that SDL Trados Studio 2017/SDL MultiTerm 2017 Desktop, is perhaps, the best Computer Aided Translation tool on the market.

It is a very expensive software including the "SDL Language Solutions Support - PSMA Level 1 Desktop" too

It is surprising that a so expensive software has shown "bugs", some of them are not fixed as soon as possible by the very skilled SDL Development Team, and cause instability problems in SDL Trados Studio 2017 SR1/SDL MultiTerm 2017 Desktop SR1 (including all the most recent updates).

Unfortunately the said defect is really a problem in SDL MultiTerm 2017 SR1 (and in all its most recent updates too), that was not fixed yet by the very skilled SDL Development Team.

The said defect was not occurring in SDL MultiTerm 2017 (non-SR1)!

It is not possible to work with SDL Trados Studio 2017 SR1 (including all its most recent updates) because the said defect in SDL MultiTerm 2017 SR1 (and in all its most recent updates too) causes an instability in SDL Trados Studio 2017 SR1 (including all its most recent updates).

The "SDL MultiTerm 2017 SR1 - 14.1.2471.5", according to the information of Paul Tudoran [SDL Support Engineer], see below, has certainly the said defect yet.

Adrian Maniu [SDL Support Engineer] informed on 16/09/2017 at 19:34: - "Issue is caused by a defect in Multiterm 2017 [SR1] which I hope to be fixed in the near future."

Nick Date [SDL Support Engineer] informed on 18/09/2017 at 18:57: - "Indeed this bug has not been fixed yet as it was only reported 12 days ago and our developers have not had time to investigate the cause of this issue."

Paul Tudoran [SDL Support Engineer] informed on 11/10/2017 at 23:07: - "We are very sorry for the inconvenience and I do hope it will be fixed as soon as possible. Unfortunately we do not have an estimate time for the fix." And he informed on 12/10/2017 at 18:05: - "The defect, Hello Renato, is not yet fixed, it is currently under review."

Best regards,
Renato Colonna Rosman

Dear Paul Filkin

Thank you very much for your suggestion!

I recognize that SDL Trados Studio 2017/SDL MultiTerm 2017 Desktop, is perhaps, the best Computer Aided Translation tool on the market.

It is a very expensive software including the "SDL Language Solutions Support - PSMA Level 1 Desktop" too

It is surprising that a so expensive software has shown "bugs", some of them are not fixed as soon as possible by the very skilled SDL Development Team, and cause instability problems in SDL Trados Studio 2017 SR1/SDL MultiTerm 2017 Desktop SR1 (including all the most recent updates).

Unfortunately the said defect is really a problem in SDL MultiTerm 2017 SR1 (and in all its most recent updates too), that was not fixed yet by the very skilled SDL Development Team.

The said defect was not occurring in SDL MultiTerm 2017 (non-SR1)!

It is not possible to work with SDL Trados Studio 2017 SR1 (including all its most recent updates) because the said defect in SDL MultiTerm 2017 SR1 (and in all its most recent updates too) causes an instability in SDL Trados Studio 2017 SR1 (including all its most recent updates).

The "SDL MultiTerm 2017 SR1 - 14.1.2471.5", according to the information of Paul Tudoran [SDL Support Engineer], see below, has certainly the said defect yet.

Adrian Maniu [SDL Support Engineer] informed on 16/09/2017 at 19:34: - "Issue is caused by a defect in Multiterm 2017 [SR1] which I hope to be fixed in the near future."

Nick Date [SDL Support Engineer] informed on 18/09/2017 at 18:57: - "Indeed this bug has not been fixed yet as it was only reported 12 days ago and our developers have not had time to investigate the cause of this issue."

Paul Tudoran [SDL Support Engineer] informed on 11/10/2017 at 23:07: - "We are very sorry for the inconvenience and I do hope it will be fixed as soon as possible. Unfortunately we do not have an estimate time for the fix." And he informed on 12/10/2017 at 18:05: - "The defect, Hello Renato, is not yet fixed, it is currently under review."

Best regards,
Renato Colonna Rosman

Hi Renato Colonna Rosman 

Thank you for all that information.  I'm sure the development team will release a fix for the problems that are preventing you from working as soon as they can.

Regards

Paul

Dear Paul Filkin

How are you?

Until now (Feb 02, 2018)  I have not installed the SDL Trados Studio 2017 SR1 (including the most recent updates) and the SDL MultiTerm 2017 SR1 (including the most recent updates) because I don't know if SDL fixed the said MultiTerm 2017 SR1 defect, that is explained on my message, written on October 11, 2017 at 3:37 AM (please, see above "SDL MultiTerm 2017 SR1-14.1.2471.5 has a serious defect")

Question:

If you have the "SDL MultiTerm 2017 SR1 (including the most recent updates)" installed in your computer, could you, please:

1) search a term beginning with "z",

2) select (click) the term beginning with "z" in the "Hitlist".

3) will "SDL MultiTerm 2017 SR1" allow that the selected term beginning with "z" can be edited, or will "SDL MultiTerm 2017 SR1" show the Windows rotating ring "O" (i.e. the "SDL MultiTerm 2017 SR1" stops to respond)?

I wait for your answer as soon as possible.

Thank you very much for your very kind attention.

Best regards

Renato Colonna Rosman

Dear Paul Filkin

The said "bug" was  logged as "ID CRQ-6208" on 19/09/2017 at 19:00 by Adrian Maniu (SDL Support Enginneer).

I wait for your answer as soon as possible.

Thank you very much for your kind attention.

Best regards,

Renato Colonna Rosman

Dear Paul Filkin

The said SDL MultiTerm 2017 SR1 "BUG" (Support Case Details - 00302371) was reported to the SDL Development Team with "ID CRQ-6208", on 06/09/2017 at 22:31, by Adrian Maniu (SDL Support Engineer).

I wait for your answer as soon as possible.

Thank you very much for your kind attention.

Best regards.

Renato Colonna Rosman