"The object invoked has disconnected from its clients.Detected premature stub rundown for call on IID:, method:7,"

Question

Hello everyone, 
 I hope somebody can help me with this. 
 For the last couple of days I am getting the following error when I try to add a new term into multiterm 2017 from within Studio 2017 by using the shortcut Ctrl+Shift+F2 (also if I try to do it from them menu itself). 
 
 I have tried repairing the Studio installation from Control Panel, and it worked briefly, I managed to add one or two new terms, but then I started getting the same error. After that, I have also installed the latest update to Studio and, again, although it work for the first two or three terms newly added, then the error started showing again. 
 Has anyone come across this problem and has a solution? 
 It would be very much appreciated. 
 Thank you all in advance, 
 Toni

Toni Racero · Accepted Answer

Dear Steven, 
thank you! I have reset both, Studio and Multiterm, so far so good. But yesterday I also managed to add a few terms before it started playing up again. 
I will continue observing and see what happens. 
Thanks again! You are a star!! :-)

Lydia Simplicio · Answer

Hello Toni, 
 Have you tried resetting both Studio and MultiTerm and that both have the latest updates installed? 
 https://gateway.sdl.com/apex/communityknowledge?articleName=000003356 (workaround 2) 
 https://gateway.sdl.com/apex/communityknowledge?articleName=000001417 
 Also whilst researching this error online, I came across a few articles that seem to suggest that possibly a Windows update may have not installed correctly. 
 It maybe therefore worth while running a Windows repair/update and adding both Studio and Multiterm to your antivirus (to ensure this is not corrupting the files). 
 
 Please let me know if any of the resolutions help.

Lydia Simplicio · Answer

Hello Toni Racero 
 
Although you may not have made any changes- AntiVirus software continually installs updates in the background to ensure protection and through these updates, certain files may be 'quarantined', thus hindering the correct processes. 
 
I am not familiar with Webroot myself- (only heard of it once before) so a little searching came up with the following (whitelisting help) 
 community.webroot.com/.../214422 
 
Once whitelisted- you may have to reset Studio and MultiTerm again.

Trados Studio > 3. MultiTerm

"The object invoked has disconnected from its clients.Detected premature stub rundown for call on IID:, method:7,"