After Multiterm 2017 repeatedly crashed when I tried to search, I decided to re-install. However, having de-installed, I now find I can't re-install. I go to my Downloads, the name of the .exe file is there, but it is not a link, and clicking on it produces no response.
Hello Beverley Wahl
Maybe you could try a couple of things-
First of all please make sure you are logged on to the computer as 'admin' (and not as secondary user). As this sounds like a 'permissions issue...
Once you click on the download tab and the download begins- you will see this when you go to your browser and check the downloads tab (this is an example for Chrome)-
Then show in folder - and then you can start the installation.
Please let me know if this helps- if not please provide some screen shots so we can see the status-
You can do this by selecting advanced options at the bottom of this screen and than adding the screen shots.
Lydia Simplicio | RWS Group
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