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SDL MultiTerm 2017 SR1 - Cumulative Update 6 is out!

Luis Lopes

Hi all,

We have just released SDL MultiTerm 2017 SR1 - Cumulative Update 6, find more details in our Knowledge Base:

https://gateway.sdl.com/apex/communityknowledge?articleName=CUs-MultiTerm2017SR1 

Thanks,
Luis Lopes

Best regards,
Luis Lopes | Principal Product Manager | RWS | (twitter) @Luis___Lopes |

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  • Hi all,

    Sorry to contradict, but:

    • SDL MultiTerm 2017 SR1 Cumulative Update 5 (Build 14.1.2471.5, Sep. 2017, "CU5") DOES NOT update to Cumulative Update 6 (Build 14.2.6.23639, released yesterday, "CU6") automatically and shows "There are no notifications" when checking for updates manually.
    • CU6 is NOT available for download from the FTP server at as of now:

     File explorer window showing a list of MultiTerm and Studio cumulative update zip files, including MultiTerm2017SR1_CU5.zip.

    I keep on getting script errors when editing TB entries in Studio 2017 SR1 build 14.1.10011.20356 (last available):

    Error message dialog box in French stating 'Une erreur est survenue dans le script de cette page' with script error details and options to continue running scripts.

    SDL support, please correct ASAP.

    Best regards,

    Pascal

    pascal.pauly@glaggwo.eu
    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 1:03 PM (GMT 0) on 5 Mar 2024]
Reply

  • Hi all,

    Sorry to contradict, but:

    • SDL MultiTerm 2017 SR1 Cumulative Update 5 (Build 14.1.2471.5, Sep. 2017, "CU5") DOES NOT update to Cumulative Update 6 (Build 14.2.6.23639, released yesterday, "CU6") automatically and shows "There are no notifications" when checking for updates manually.
    • CU6 is NOT available for download from the FTP server at as of now:

     File explorer window showing a list of MultiTerm and Studio cumulative update zip files, including MultiTerm2017SR1_CU5.zip.

    I keep on getting script errors when editing TB entries in Studio 2017 SR1 build 14.1.10011.20356 (last available):

    Error message dialog box in French stating 'Une erreur est survenue dans le script de cette page' with script error details and options to continue running scripts.

    SDL support, please correct ASAP.

    Best regards,

    Pascal

    pascal.pauly@glaggwo.eu
    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 1:03 PM (GMT 0) on 5 Mar 2024]
Children
  • in reply to Pascal Pauly


    Please can you share a couple more screenshots... first of all in the Help ribbon can you show the version number of your product? Then can you share a screenshot that includes the contents of the notification window?

    Thank you

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • in reply to Paul

    Hi Paul,

    Thank you for answering so quickly.

    Here are the requested screenshots:

    Screenshot of the 'About SDL MultiTerm' window showing version 2017 SR1 - 14.1.6271.5 with copyright notice.

    Screenshot of the SDL MultiTerm interface with a 'Notifications' panel indicating 'There are no notifications.'

    Screenshot of the 'About SDL Trados Studio' window showing version 2017 SR1 - 14.1.10011.20316 with copyright notice.

    Best regards,

    Pascal
    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 1:03 PM (GMT 0) on 5 Mar 2024]
  • in reply to Pascal Pauly
    Hi ,

    I have removed the updates and tried to replicate your situation. Please can you check that you don't have another window open in the background that may be prompting you to install? I managed to repro this situation and then the notifications won't show any more. If that is not the case then please go to your windows updates in Add Remove Programs and remove the last CUs for MultiTerm 2017 SR1. Then restart and try again.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • in reply to Paul

    Hi Paul,

    No, there was no open installation prompt window in the background.

    CU6 was listed as the latest update installed in Start > Control Panel > Go to Programs > Programs and Features > View installed updates, but the version number displayed in MultiTerm > About SDL MultiTerm was 14.1.2471 (CU5), which seemed to indicate that CU6 was not fully installed. SDL MultiTerm 2017 SR1 Core was in version 14.2.23639 while SDL MultiTerm 2017 SR1 Desktop was in version 14.1.2471.

    So I followed your advice and uninstalled and reinstalled CU6.

    After opening MT, the About SDL MultiTerm dialogue box showed version number 14.2.23639. In Settings > Apps & features, both SDL MultiTerm 2017 SR1 Core and MultiTerm 2017 SR1 Desktop were in version 14.2.23639, but all the entries of my TB were locked for editing (Edit contextual menu item greyed, see below).

    Screenshot of Trados Studio showing a contextual menu with options Delay Type Ahead Searching, Edit (greyed out and unavailable), Add Copy, and Delete.

    So I created a new TB using a TB definition file and reimported my entries using a previously exported XML file with full reorganization.

    Reorganization failed due to insufficient locks available for file sharing, so I reorganize separately after the import. It worked, except that the Edit contextual menu item is still unavailable on all my TB's entries in Default layout. Edit is available in Flags layout.

    Do you know how I can bring back the Edit in Default layout?

    Thanks for your help.

    Best regards,

    Pascal
    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 1:04 PM (GMT 0) on 5 Mar 2024]