Hi, I thought it was all sorted since the 'fix' a few days ago... Now it opens and works, but may crash after entering one term, or two, or four, who knows?
Additionally, when working in Studio 2019 the terms are red on the left side of the editor, but there is nothing in the terms window above.
Lydia Simplicio | RWS Group
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Hello James Muir (JamesMuir) ,
There is obviously a few issues here- not least possibly a corrupted installation of MultiTerm-
Please first remove MultiTerm and all its componenets from the machine
And then navigate to the following folders to ensure MultiTerm has been completely removed-
Then navigate to the following folders delete- ensuring all traces of MultiTerm have been removed-
MultiTerm 2019
c:\Users\[USERNAME]\AppData\Roaming\SDL\MultiTerm\15\ c:\Users\[USERNAME]\AppData\Roaming\SDL\MultiTermWidget\MultiTerm15\
c:\Users\[USERNAME]\AppData\Roaming\SDL\MultiTerm\15.0.0.0\
c:\Users\[USERNAME]\AppData\Local\SDL\MultiTerm\15\
c:\Users\[USERNAME]\AppData\Local\SDL\MulltiTerm15.0.0.0\
c:\ProgramData\SDL\MultiTerm\15\
c:\ProgramData\SDL\MultiTerm\Studio5\
c:\Program Files (x86)\SDL\MultiTerm\Studio15\
Now please reinstall MultiTerm via your SDL account (using the default settings)
Dont forget to ensure the latest updates are installed (for both MultiTerm AND Studio)
Also when you are prompted to restart your machine diruring installation- you MUST do this otherwise the install will fail.
Is the problem now resolved?
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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