MultiTerm 2019 throws a 'Script Error' every 20-30 minutes when used as a stand-alone tool for just adding new terms

Question

Dear All, 
 Every now and then I need to use MultiTerm as a stand-alone tool, that is, I add new terms to an existing termbase by copying them from an online source. And MultiTerm seems incapable of properly handing this mundane task, the successful completion of which should be its sole reason of existence. Every 20-30 minutes, it throws a 'Script Error' and then has to be forcefully closed via Window's Task Manager. Here is the error: 
 
 Of course, I am not privy to SDL's mysterious ways, but it just seems to me, based on the observed behavior of the highly touted MultiTerm, that it is simply too fragile and breaks so easily that it is not ready for the real world. 
 Although, it is quite an expensive tool to buy and I have bought every new version over the past 10 years, only to be given the same unreliable software mess. 
 Best regards, 
 Pavel Tsvetkov

Lydia Simplicio · Answer

Hello Pavel Tsvetkov , 
 
 I have not seen such errors for quite sometime but would try the following first 
 First update your Internet Explorer v11 (even if you do not use IE as your default browser) and allow for activeX scripting. Restart your system and Studio and see if the problem is resolved. 
 Also please make sure both Studio and MultiTerm are all on the latest stand. 
 If the issue persists- please log a support ticket.

Former Member · Answer

Pavel, if you go to C:\Program Files (x86)\Common Files\SDL\MultiTerm15\Editor\modern , and look for the two files below, do they have the same dates and sizes? What is your default browser? Try and change to a different browser. Firefox? Edge? Chrome? This error, though, annoying is not directly related to MultiTerm Desktop per se but to a script that renders the information to a browser embedded in the application. No (deprecated) activeX technology involved here, at all. This is pure JavaScript plus some cascading style sheets (CSS). Above all, make sure you have the bundle.js file in there.

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MultiTerm 2019 throws a 'Script Error' every 20-30 minutes when used as a stand-alone tool for just adding new terms

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