Hello ,

It sounds as though this did not install properly.

Maybe renaming the widgetsettings XML will do the trick

https://gateway.sdl.com/apex/communityknowledge?articleName=Error-message-when-starting-your-computer-An-error-occurred-whilst-parsing-the-xml

Hi

I repaired the app, no effect. I uninstalled and re-installed it, no effect. It does work with a very small test termbase. Can it be that it times out on a large termbase?

Daniel

Hello ,

I would suggest logging a support ticket for this as this is part of the core product and letting the support team have a look at this.

I had a support session on this 3 months ago and it was confirmed that this is a bug in the widget. I would like to know whether the bug has been fixed in the meantime?

Daniel

I have encountered the same problem with Widgets from 2017 through 2021! The only properly functioning version was that of 2015. I would very much like to use this fast lookup utility, but what it (2021) does is this: First I doubleclick on the icon (no reaction), so I always have to do this twice. After selcting the languages and 1 or 2 termbases (which function properly in MultiTerm and the TermViewer of Studio 2021), I type a term, click "search" and the Widget window disappears and does not come back. Strange enough, if I do NOT type any term at all in the term field and click on search, the Widget shows me the first 20 or so terms of the selected TermBase, but this, of course, is of no avail. Obviously, I have tried more than once and reinstalled it, but the result has always been the same - by the way on both my PCs running under Win 10.

This is the present version I installed: SDLMultiTermWidget2021SR1_16.1.1.541.exe

Is there any way to go back to Widget 2015? I'd reinstall this one, but where can I still find it on the SDL webiste?