Trados 2019 15.1.3.55768 is being used.
When Multiterm 2019 2019 43891 was installed, and then run, it required updates, so it was updated to 15 05 55976.
After that, whenever it is executed, it first shows:
then,
without any operation. Clear instruction to tackle the issue would be appreciated.
I uninstalled and reinstalled the both applications more than 20 times, but the same issue above occurred.
The solution is as follows:
Hope that everyone in this issue will be helpful - shift + right-click on the icon.Then, go to the "option' to disable the automatic update.
And this issue relates to a CRITICAL BUG. But I don't think that any support team members or related persons would accept it because the kind of attitude looks a culture in SDL. I've been struggling with installations and license more than 2 weeks, but what I have even received from an engineer is "It is not my side's fault, but yours." That seems to show well how SDL persons deal with customers. Moreover, sales is very sneaky and tricky so that I had to get less than I had expected from the bluffing ad. Is this a top player's confidence, or arrogance? That's my 2 cents.
I uninstalled and reinstalled the both applications more than 20 times, but the same issue above occurred.
The solution is as follows:
Hope that everyone in this issue will be helpful - shift + right-click on the icon.Then, go to the "option' to disable the automatic update.
And this issue relates to a CRITICAL BUG. But I don't think that any support team members or related persons would accept it because the kind of attitude looks a culture in SDL. I've been struggling with installations and license more than 2 weeks, but what I have even received from an engineer is "It is not my side's fault, but yours." That seems to show well how SDL persons deal with customers. Moreover, sales is very sneaky and tricky so that I had to get less than I had expected from the bluffing ad. Is this a top player's confidence, or arrogance? That's my 2 cents.
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