Multiterm 2019 - Cannot save entry

Question

I created a Termbase on SDL Multiterm 2019 and wanted to add a term that is the same in English and the target language (Portuguese). The reason I wanted to create it is that it's a 3-word name of a product, with Trademark symbol, etc so I thought that, by creating an entry in a Termbase, it would help me to type it faster and prevent errors. However, when I try to add it, I get the following message: 
 
 Cannot save entry. Equal synonyms in the same index within the same entry are not allowed. 
 
 And there's nothing else I can do. Is that really a limitation or am I doing something wrong. 
 TIA 
 
 Fernando Domeniconi

Fernando Domeniconi · Accepted Answer

Paul, 
 No, that was the first term added to the TB right after I created it. Just to make sure, I checked and it doesn't exist. After my question, I found a way to trick Multiterm and, when adding the term in Portuguese, I included a space at the end of it (to make it different from the source term). It accepted it but still not worked, so I checked the TB in detail (something I didn't have time yesterday) and noticed that the source language was missing (not sure why, as I added both). I deleted the TB and created a new one and this time it worked fine, didn't need to trick it. Thank you for the help anyway, I really appreciate that.

Paul · Answer

Fernando Domeniconi 
 I have seen this once before and Olav replied as follows: 
 Olav said: I think I have found an answer to my problem: I was clicking ,,Add new term" multiple times in a row very fast. In other words, I tried to add the same source and target terms that were already in the termbase. 
 Maybe this is the same problem for you? Can you check whether they already exist?

Trados Studio > 3. MultiTerm

Multiterm 2019 - Cannot save entry

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