multiterm is unable to retrieve the multimedia object

when I open a project on SDL Trados Studio 2021, that has a termbase added, I see a message says "General error occured multiterm is unable to retrieve the multimedia object".

Also when I try ti add a termbase to a project, I see the same error message.

Could you please help or explain reasons for this?

Error message in SDL Trados Studio 2021 stating 'General error occurred MultiTerm is unable to retrieve the multimedia object' with an OK button.



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[edited by: Trados AI at 1:57 PM (GMT 0) on 5 Mar 2024]
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