Hi Li Franck

Thank you for contacting us! Could you please share the error message you received? Also, what were you trying to do when you received this error?

You can access the following resources for guidance on creating termbases or importing into termbases:

https://docs.rws.com/796827/586402/multiterm-2021-sr2/creating-termbases

https://docs.rws.com/796827/586639/multiterm-2021-sr2/termbase-data-imports

Hope this helps.

Best regards,

Elisa

Thank you for your reply, but it didn't help me solve the problem.

https://docs.rws.com/796827/586402/multiterm-2021-sr2/creating-termbases

I have tried to operate the process of creating a termbase described on the above page.

The operating process is normal, but after clicking the finish button in the last step,

the window popped up and show that it cannot be created.

In my opinion, this is the problem of software function, not my operation method.

https://docs.rws.com/796827/586639/multiterm-2021-sr2/termbase-data-imports

The above term library import operation cannot be realized because the import function key is gray (inactive),

as shown in the following figure.

Thank you for your reply, but it didn't help me solve the problem.

https://docs.rws.com/796827/586402/multiterm-2021-sr2/creating-termbases

I have tried to operate the process of creating a termbase described on the above page.

The operating process is normal, but after clicking the finish button in the last step,

the window popped up and show that it cannot be created.

In my opinion, this is the problem of software function, not my operation method.

https://docs.rws.com/796827/586639/multiterm-2021-sr2/termbase-data-imports

The above term library import operation cannot be realized because the import function key is gray (inactive),

as shown in the following figure.